KEEPING YOU COVIDSAFE
At Maydena Mountain Cabins, the health and wellbeing of all our guests, our team and our local community is our top priority. We’re excited to reopen and we’re here to ensure that your stay is as safe and enjoyable as possible. With COVID-19 restrictions still in place, we have made some changes to the way we operate:
Social Distancing: Please stay 1.5 metres apart from staff and other guests.
Good Hygiene: Wash your hands often and thoroughly with soap and water for 20 seconds. Cough or sneeze into your arm. Use the hand sanitiser at the entrance to your accommodation.
Cleaning: We have enhanced our already rigorous cleaning protocols with an additional level of cleaning and disinfection following government guidelines.
Contactless Check In: You will receive emails prior to check in for payment and arrival information including an accommodation map, parking instructions and how to access your accommodation. On arrival you can go straight to your accommodation.
Feeling Unwell: In line with government advice, if you or one of your travel party are feeling unwell, we request that you do not travel or visit our property. Please contact us to discuss your booking and of course please seek medical advice ASAP.
Monitoring: When you arrive, we’ll ask you to confirm you feel well and symptom-free, and to let us know if anything changes.
Cleaning your accommodation in readiness for your stay:
We use appropriate PPE based on government guidelines when cleaning.
High-touch surfaces are thoroughly cleaned and sanitised.
Upon guest departure, we remove and replace all linen.
After you have thoroughly washed your dishes with hot water and detergent and left them out, we then put these dishes through a final steam clean. Do not leave dirty or less than throughly washed dishes out or in the cupboards or you will be charged an extra cleaning fee of $50.00.
We have also removed non-essential items from your rooms including books, games, soft furnishings and surplus pillows and blankets. If you need anything extra please ask.
We'll continue to monitor COVID-19 tourism industry and government communications and update our response to the pandemic as required. Please stay COVIDSAFE and enjoy your travels.